STEPS TO PREVENT SPREAD OF COVID-19
Thank you to all our patients who have attended our practice so far during the Covid-19 pandemic began. Your understanding and cooperation with new procedures we have in place to protect us all and ensure we comply with government guidelines is very much appreciated.
When attending our rooms you will notice changes such as reduced seating in our waiting room, distancing markings on the floor, protective screens, increased signage on our doors and walls and staff using protective clothing and equipment. Whilst this may seem overwhelming to some, the purpose is for your safety and that of our staff. Please be assured though that our team remain dedicated to providing exceptional customer service and cardiac care.
It is important not to neglect your cardiac health during this crisis and we remain committed to providing all of our usual services.
If you have symptoms of fever, chills/sweats, cough, runny nose, sore throat, shortness of breath, muscle soreness, loss of sense of smell and taste- we advise you contact your GP or local Coronavirus hotline on 1800 675 398.
PLEASE DO NOT ATTEND OUR PRACTICE if you have any of the symptoms above or have recently tested Covid-19 positive or awaiting Covid-19 test result or been in contact with someone who has. Also, please be aware of the latest Covid public exposure sites listed on the DHHS website and advice us if you have attended any of the listed sites.
Please call our team on 9592 2177 to advise. We offer telehealth consulting so you can remain in direct contact with your cardiologist when you cannot attend.
Other measures we are taking include:
- Increased cleaning regimes throughout the day
- Cashless payments only
- Requesting that you call us from the car upon arrival so you can be advised when you can enter
- Asking you to attend alone (where appropriate) to reduce numbers in the practice
- Temperature taking
We include the following links for your reference: