Opening Hours : Mon - Fri - 9am to 5pm
  Contact : 03 9592 2177

CAREERS


Seeking Experienced Administrator

We are looking for a candidate with strong computer and admin skills to jump into a part time role working alongside a great team.

Previous medical rooms experience would be advantageous but is not essential. You will require excellent administrative skills, be able to communicate effectively at all levels, thrive in a busy, fast paced environment and possess excellent IT skills. We are looking for candidates that have a warm and welcoming nature with a passion for working with patients in the medical sector.

Our admin tasks include:

· Providing excellent customer service to our patients

· Liaising and working closely with practice doctors to provide the necessary support.

· Obtaining and maintaining current patient information whilst ensuring accuracy, privacy and attention to detail

· Answering phone calls promptly and courteously and assisting callers as required

· Making appointments for consultations and tests

· Ensuring doctors schedules are fully booked and confirmed

· Scanning documents and results on a daily basis

· Confidently liaising with hospitals, GP’s and other specialists rooms

· Other tasks as required

Successful applicants must:

· Have a professional appearance, and a warm and compassionate nature

· Be punctual, with the flexibility to work shifts that are between the hours of 8am- 6pm Monday to Friday

· Have excellent interpersonal skills

· Enjoy a challenge

· Have great confidence using computer software & everything I.T!

If this position appeals to you, please send your resume along with a detailed covering letter which summarises your experience and reason for applying to holly@melbourneheartcare.com.au. Only shortlisted applicants will be contacted.

Medical Receptionist – Casual Position at WARRAGUL

This position involves working as part of a team on a busy front of house reception and to provide administrative support.

The organisation:

Melbourne Heart Care is looking for the ideal candidate to join our growing, dynamic team. As an industry leader, we seek to provide the highest quality of care for every single patient. To do so we provide a range of services for patients onsite, provided by leading doctors and clinicians, all enhanced by a culture of learning and development.

The opportunity:

This is a great opportunity to work in a fast-paced, dynamic practice, where no two days are the same.

Full training provided.

Position would be well suited to a current studying Uni student who has strong I.T skills and ability to work 2-3 days per week

Reporting directly to the Assistant Practice Manager some of your responsibilities would include:

· Attending to our patient’s needs, ensuring excellent customer service.

· Obtaining and maintaining accurate patient information.

· Patient billing and receipting for consultations and tests, including the management of transmission to Medicare.

· Making appointments.

· Make outbound calls as necessary.

· Liaising and working closely with practice doctors and other colleagues.

· Cash handling and reconciliation of banking.

· Preparing consulting rooms for doctors’ sessions.

· Some general administration tasks e.g. confirming, scanning, auditing, debt collection, etc.

· Medical records management

· Offsite accounts

Additionally, you must have a high level of IT literacy and data entry abilities with Microsoft Word and Outlook experience.

Successful applicants will:

· Have a professional appearance and a warm and compassionate nature.

· Be comfortable working as part of a team in a busy environment.

· Have the ability to multi task, a structured approach and excellent attention to detail.

· Be punctual.

· Have excellent interpersonal skills.

· Have access to own vehicle.

· Be available to work shifts that will be between the hours of 8.00am and 6.00pm.

To apply, please email your resume to holly@melbourneheartcare.com.au

STEPS TO PREVENT SPREAD OF COVID-19

Thank you to all our patients who have attended our practice so far during the Covid-19 pandemic began. Your understanding and cooperation with new procedures we have in place to protect us all and ensure we comply with government guidelines is very much appreciated.

When attending our rooms you will notice changes such as reduced seating in our waiting room, distancing markings on the floor, protective screens, increased signage on our doors and walls and staff using protective clothing and equipment. Whilst this may seem overwhelming to some, the purpose is for your safety and that of our staff. Please be assured though that our team remain dedicated to providing exceptional customer service and cardiac care.

It is important not to neglect your cardiac health during this crisis and we remain committed to providing all of our usual services.

If you have symptoms of fever, chills/sweats, cough, runny nose, sore throat, shortness of breath, muscle soreness, loss of sense of smell and taste- we advise you contact your GP or local Coronavirus hotline on 1800 675 398.

PLEASE DO NOT ATTEND OUR PRACTICE if you have any of the symptoms above or have recently tested Covid-19 positive or awaiting Covid-19 test result or been in contact with someone who has. Also, please be aware of the latest Covid public exposure sites listed on the DHHS website and advice us if you have attended any of the listed sites.

https://www.dhhs.vic.gov.au/case-locations-and-outbreaks#case-alerts–public-exposure-sites

Please call our team on 9592 2177 to advise. We offer telehealth consulting so you can remain in direct contact with your cardiologist when you cannot attend.

Other measures we are taking include:

We include the following links for your reference:
https://campaigns.heartfoundation.org.au/covid-19/
https://www.dhhs.vic.gov.au/coronavirus