Opening Hours : Mon - Fri - 9am to 5pm
  Contact : 03 9592 2177

Careers

Medical Receptionist Required

This is a great opportunity to work with a friendly, supportive team in a dynamic practice, where no two days are the same. No medical rooms experience necessary-full training provided. Practice locations where roles are based are in Brighton, Moorabbin and Warragul. Our team are all fully Covid-19 vaccinated and we have full length and width screens at reception locations to protect staff.

We are looking for several medical receptionist/administrators looking for full-time, part-time or casual work with a passion for high levels of customer service. As the first and last point of contact for our patients, our receptionists make a real difference ensuring patients have a positive experience. Medical rooms experience not essential but confidence with all things I.T, ability to multi-task and excellent interpersonal skills are.

Reporting to an Assistant Practice Manager some of your responsibilities would include:

  • Arriving and discharging patients in a warm and friendly manner.
  • Patient billing and receipting for consultations and tests, including the management of transmission to Medicare.
  • Cash handling and reconciliation of banking.
  • Preparing consulting rooms for doctors’ sessions.
  • Supporting doctors in their initial and final interactions with patients.
  • Maintaining accurate patient records.
  • General office maintenance and administrative tasks.

To apply, please forward your resume along with a cover letter to mail@melbourneheartcare.com.au. Only shortlisted applicants will be contacted.

STEPS TO PREVENT SPREAD OF COVID-19

Thank you to all our patients who have attended our practice so far during the Covid-19 pandemic began. Your understanding and cooperation with new procedures we have in place to protect us all and ensure we comply with government guidelines is very much appreciated.

When attending our rooms you will notice changes such as reduced seating in our waiting room, distancing markings on the floor, protective screens, increased signage on our doors and walls and staff using protective clothing and equipment. Whilst this may seem overwhelming to some, the purpose is for your safety and that of our staff. Please be assured though that our team remain dedicated to providing exceptional customer service and cardiac care.

It is important not to neglect your cardiac health during this crisis and we remain committed to providing all of our usual services.

If you have symptoms of fever, chills/sweats, cough, runny nose, sore throat, shortness of breath, muscle soreness, loss of sense of smell and taste- we advise you contact your GP or local Coronavirus hotline on 1800 675 398.

PLEASE DO NOT ATTEND OUR PRACTICE if you have any of the symptoms above or have recently tested Covid-19 positive or awaiting Covid-19 test result or been in contact with someone who has. Also, please be aware of the latest Covid public exposure sites listed on the DHHS website and advice us if you have attended any of the listed sites.

https://www.dhhs.vic.gov.au/case-locations-and-outbreaks#case-alerts–public-exposure-sites

Please call our team on 9592 2177 to advise. We offer telehealth consulting so you can remain in direct contact with your cardiologist when you cannot attend.

Other measures we are taking include:

We include the following links for your reference:
https://campaigns.heartfoundation.org.au/covid-19/
https://www.dhhs.vic.gov.au/coronavirus